Return Policy

If you’re not happy with your deitycity.com purchase for any reason, you can return it to deitycity.com for a replacement or refund within 30 Days From Delivery.

All product returns require a Return Merchadise Authorization (RMA) number. To request your own RMA number, please Contact Us.

Please Note:
It is the shipper's responsibility to safely pack and ship the returning items to ensure the product does not get damaged in transit. Products that are received by deitycity.com in any of the conditions below may not qualify for return, which would result in the refusal of your RMA request;

  • Any product not purchased from deitycity.com
  • Any product that is returned without all the original accessories, including the retail box, manuals, cables, and all other items originally included with the product
  • Any product that exhibits physical damage or wear and tear
  • Any product which appears tampered with or altered in any way
  • Any product that does not match the product that was originally purchased
  • Any product that is returned outside of 30 days from delivery

After we receive your item, we will need to process and verify the contents of the package within 7 business days.
You need to pay the return shipping cost unless the products are defective or dead on arrival (DOA) and there may be a restocking fee depending on the condition of returned products.
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